KCOE Blog - Latest Posts
PDCA – Plan, Do, Check, Act…link Problem Solving to it for World Class As western thinkers, we sometimes have trouble understanding how cycles apply to execution. When we think execution, we think: start, do, finish. We are linear thinkers. Yet, we all know how cycles work in practice: seasons come, go and come again; trips start with us going and end with us coming. With the disparity between what we know and what we apply, how can we western thinkers begin to develop muscle memory for PDCA? Little pDCA: Weak Planning? Or Weak Perception? I often ask people where the PDCA...
Online Institute for Operational Excellence An introduction to KCOE’s Online Institute KCOE has developed an Online Institute for Operational Excellence that will provide users with: access to KCOE’s material and resources the ability to connect with others shared learning information about Institute events held on campus at Saint Vincent College If you have any questions or are interested in becoming an Institute Member, please call us at 724.805.2142 or visit us online at www.operationalexcellence.com.
Date: 15 Dec, 2011
Posted by: admin in: Community | Health Care | Institute | KCOE News | Operational Excellence
Sustaining Change Workshop Date: May 8 & 9, 2012 Purpose of Sustaining Change: The purpose of this 2-day continued Cultural Change and Introduction to lean implementation workshop is to introduce the second level of the first phase of the KCOE System of Operational Excellence: Engaging People, Cultural Change. Who Should Attend? If you’re a leader (top level or middle management) that understands culture is the key to success for both your continuous improvement efforts and business as a whole, and you’re implementing any versions of balanced scorecard, daily meetings, problem...
Date: 14 Dec, 2011
Posted by: admin in: Community | Health Care | Institute | KCOE News | Operational Excellence | Uncategorized
Cultural Change Workshop Date: March 13 & 14, 2012 Purpose of Cultural Change: The purpose of this 2-day Cultural Change Workshop is to introduce attendees to the first phase of the KCOE System of Operational Excellence: Engaging People, Cultural Change. Who should attend? If you’re a leader (top level or middle management) that understands culture is the key to success for both your continuous improvement efforts and business as a whole, AND you want to learn KCOE’s cultural change model and system, this event is for you. What will you learn? During this workshop you will learn cultural...
A sticky situation Have to Fire People who are “Poor Performers”? Look in the Mirror First I’ve been in the midst of a Twitter debate over the past day because I posted a Business Week article by Liz Ryan that posited, “Real Leaders Don’t Fire People.” Many people agreed with Ryan’s principle. I am in that camp. I’ve heard my mentor who taught us how to change culture to get lean to work say hundreds of times, “I never had to fire people.” Our perspective on this issue is two fold. Fire People or Fire Yourself? First, acknowledge who’s in charge. If you...
Lean 101 Workshop Date: January 10 & 11, 2012 Purpose of Lean 101: Lean 101 is an introduction to Lean in Manufacturing and Healthcare. KCOE utilizes the Lean 101 Airplane Exercise to help facilitate learning. By the end of the two days, attendees should have a broad understanding of lean concepts and definitions. Attendees should leave with an “eye for improvement” and be able to identify the difference between waste and value, along with their new understanding of lean tools. Upon completion, KCOE will present attendees with a Certificate of Completion. Who Should Attend: Any...
Dr. Richard Kunkle Presents at Lean Education Academic Network The 6th annual Lean Education Academic Network in association with MIT and the University of Alabama in Huntsville was held in Huntsville, AL from 29 Sep-1 Oct, 2011. Dr. Richard F. Kunkle delivered two presentations and was selected to a panel of colleagues to discuss Integration of Lean across Curricula. Organizations including MIT, Univ. of Alabama-Huntsville, Ohio State University, University of Michigan, Auburn University, University of Kentucky, Old Dominion University, Loyola Marymount, University of Southern...
The OE System| Infrastructure Strategy Click to Register (Details at bottom) After your organization has shifted from the current culture to a culture of Operational Excellence – it’s time to begin planning for the Implementation Phase. The Implementation Phase of the Operational Excellence System includes lean tools such as one-piece flow, kanbans, andons, and standard work. Now that your organization understands the surface of operational components such as kanban and andon, as well as human components such as team work and problem solving – you should begin to plan...
On Tuesday October 18, KCOE held its 8th annual North American Operational Excellence Summit at Saint Vincent College. The topic of this year’s conference was “The Spark: Igniting an Excellent Culture.” The Summit began with its traditional Pre-Summit Dinner which was held the evening before and featured Eric Kulikowski of Philips Respironics. Tuesday’s keynote presentations featured Scott Becker, the CEO of Conemaugh Health System and Dany Paradis, the VP of Change Management and Supply Chain at Fibrek. Breakout speakers at the Summit included Brian Wilmoth and Dewey...
Date: 01 Oct, 2011
Posted by: Steven Leuschel in: Community | KCOE News | Leadership | Operational Excellence
Community Leadership Award The Saint Vincent College Center for Operational Excellence Community Leadership Award recognizes an individual whose leadership has made a significant impact in his / her community. The mission of KCOE is engaging organizations to help them achieve world-class performance. Our core values are: 1. People matter, a lot (mutual trust and respect, all around) 2. Make it better than you found it (constant improvement is part of my job). Boniface Wimmer To whom is the Community Leadership Award awarded? The award is for an individual who exudes mutual trust and respect...