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Posts Tagged ‘culture


A sticky situation Have to Fire People who are “Poor Performers”? Look in the Mirror First I’ve been in the midst of a Twitter debate over the past day because I posted a Business Week article by Liz Ryan that posited, “Real Leaders Don’t Fire People.”  Many people agreed with Ryan’s principle.  I am in that camp.  I’ve heard my mentor who taught us how to change culture to get lean to work say hundreds of times, “I never had to fire people.”  Our perspective on this issue is two fold. Fire People or Fire Yourself? First, acknowledge who’s in charge.  If you... 

Do you ever feel like the people you work with speak another language than you? Are the instructions you give met with blank stares or do you see the words you say going in one ear and out the other of your employees or coworkers? Generally speaking, I can assume most people experience this in their organization. Furthermore, this occurrence almost always leads to frustration and reduced efficiency in the workplace. What is the problem here? People, right? Given that people are the problem, can these barriers of communication, which hold up productivity and disrupt process flow, be overcome without... 

I’m a big fan of NBC’s Tuesday evening show, The Biggest Loser.  If you’re not familiar with the format, the storyline goes something like this: obese contestants spend multiple weeks at The Ranch in order to lose 30% or more of their body weight.  The draw of the show is the human dilemma in which we just can’t make phenomenal change without the aid and support of other people.  The contestants (it is a contest to see who will lose the most weight) are guided on this journey by  Trainer Bob Harper and Trainer Jillian Michaels. So, here’s the thing: you can’t... 


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