KCOE is comprised of a team of coaches who are passionate about working along side leaders and their teams, teaching them the tools and principles of Operational Excellence, and guiding them on the journey to world-class performance. The game plan our coaches use as a frame-work for sucess is The KCOE System ( developed by KCOE Executive-in-Residence Rodger Lewis ).
Why OE Requires World-Class Coaching
The KCOE System begins with the hard work of cultural change. Coaches come alongside top-level leaders as they coalesce around specific goals and objectives, plan for improvement, and begin to communicate with the organization. Coaches spend regularly weekly time with leaders teaching them and helping them to apply the principles of the KCOE System to their particular situation. Coaches will work closely with a primary operational leader and a top leadership team. Beyond that, they will assist in the development of a team of in-house coaches who can do the leg work of improvement activities. Along the way, coaches bring their resources of material, training programs, experiential education and facilitation, and experience applying the KCOE System.
Why Other Clients Choose KCOE's Coaching
In this video clip, the General Manager of Phoenix Sintered Metals, Inc. in Brockway, PA discusses their search for a management consulting team and why they ultimately chose the KCOE System over other management consultants.
"What we had seen with a lot of the other systems... they were coming in to change processes. What we saw with KCOE is they wanted to come in first and do a pre-assessment." - Stephen, General Manager - Phoenix Sintered Metals, Inc.
Coaches vs. Consultants
Coaches are not consultants. They will not show up once a week just to tell you what
you want to hear. They won’t push useless technology as a be-all-end-all solution to
every problem. They will not pretend like one meeting will solve your problems. They
will not let you advance just to get paid. Sports coaches get down on one knee next
to their players, look them in the eye, and help them to achieve their goals. KCOE
coaches do the same thing. They come alongside you, work with you, and help you
achieve your goals through the implementation of OE. They are confident that the
principles of Human / Operations Balance, Mutual Trust and Respect, and Engagement
apply anywhere. They are passionate about taking anything they are given and
making it better. They believe that everyone is valuable as a problem solver and
will give you what you need to succeed on your journey to world-class performance.