Privacy Policy

Getting Started

Last updated: 13 January 2022

Data controller: WOE AB

Registration number: 556936-2717

Address: c/o NIMOCON AB, PO BOX 199, 761 22 Norrtalje, Sweden

Contact email: [email protected]


How we respect your privacy

When you use our website and services, and access, subscribe to andattend our courses, (jointly referred to as our “Sites”) we workhard to protect your information. This Privacy Policy is meant to help youunderstand what information we collect, why we collect it, and how you canupdate, manage, export, and delete your information.

To make our website work properly, we sometimes place small data filescalled cookies on your device. To find out more, please read our CookiePolicy.

This website and our services are not directed toward children (asdefined by local law) nor do we knowingly collect information from children (asdefined by local law) without parental consent except where in compliance withapplicable laws.

What personal data we collect and why

  • Name
  • Gender
  • Age
  • Email address
  • City, Country
  • Name of Employer, Company
  • Work title and position
  • When you interactwith us, we may collect the following data depending on the situation and your query
  • Forms filled out on the Sites
  • Correspondence with you by phone or email
  • Orders for courses and other products placed
  • Your interaction on the website, such as filling out forms, sending and receiving messages with others.
  • Reporting a problem
  • Requesting support
  • Technical data, such as, IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
  • Data about your visits on our website (clickstream, date, time etc)
  • Data about page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page
  • Information about your devices, device identifiers, and from which devices you visit our website and make use of the service, which may include mobile network information (including phone number), IP address, language and time zone, operating system, hardware version, device locations (including country specific geographic locations)
  • Information that isthe result of a combination of the data you provide us and the personal data weautomatically obtain about you from your use and interactions with our Site.Source, purpose and legal basis

Source, purpose and legal basis

We collect information in different ways. Some information is collecteddirectly from you, such as your name and contact information. Other types ofinformation are collected from you passively, via tracking tools such ascookies and web beacons (please read our Cookie Policy below). We also collectinformation about you from third parties, such as our Sales Agents, our partnersfor providing our products and services to you and our customers.

We use your personal data for the following purposes:

  1. Providing our services. We may use some or all of your personal  data for the purpose of administering and performing the agreement with you, for example ordering access to courses and giving you access to attend  courses;
  2. Promoting our services. We may  use your personal data, such as your name, email address and country, for  marketing purposes on the legal basis of our legitimate interest to promote  our services and new courses that we deem to be similar to the courses you  have attended or shown interest in and that we reasonably believe may be of  interest to you;
  3. Developing our services. We may  use your personal data for internal research and  service development purposes as well as for historical reference on the  legal basis of our legitimate interest to develop our services as well as to  keep historical references to see trends over time;
  4. Direct marketing by us. We may  use your personal data, such as your name and email address, for direct  marketing purposes in relation to courses you are attending as well as for  the purpose of providing you with information about upcoming courses and new  products, on the legal basis of your consent.About our balance of interest  assessment

About our balance of interest assessment

When we  state above that we rely on our legitimate interests as a legal basis for our  processing of personal data, we have made a so-called legitimate interest  assessment. That is a balance of interest assessment through which we have  determined that our legitimate interests for the processing outweighs your  interests and rights not to have your personal data processed. Please contact  us if you want more information on how we have made this assessment.

Transfers of your personal data outside the European Economic Area

Our sharing of your personal data  in accordance with this Privacy Policy may involve transferring your data  outside the European Economic Area (EEA). Whenever we transfer your personal  data out of the EEA we ensure a similar degree of protection is afforded to  it. As a safeguard, we use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. In  addition to this, we will implement requirements and safeguards that may be required  by law.

You may  be entitled, in accordance with applicable law, to request a copy of relevant  safeguards implemented. Please contact us at [email protected] for any questions in this regard.

Who we share your personal data with

We may share your personal data with our affiliates and with selectedthird parties:

Affiliates:

Our affiliates and group companies, namely Nimocon AB.

Service providers:

Viggeby Data AB, our technical support and IT service provider and the  specifically approved sub-processors.

We commit to entering into data processing agreements with each and  every service provider that, when relevant, processes personal data on our  behalf.

Business partners:

Our sales  agents and co-operation partners with whom we enter into partnership with.

We commit to entering into data processing agreements with each and  every business partner that, when relevant, processes personal data on our  behalf.

Third parties:

Any tentative  third-party buyer of our business or assets, in which case we may disclose  your personal data to the prospective seller or buyer of such business or  assets.

All or  substantially all of our assets are acquired by a third party, in which case  personal data held by us about our customers will be one of the transferred  assets.

If we  are under a duty to disclose or share your personal data in order to comply  with any legal obligation, or in order to enforce or apply our terms of  use and other agreements; or to protect the rights, property, or safety  of us, our customers, or others. This includes exchanging information with  other companies and organisations for the purposes of fraud protection and  credit risk reduction.

To any  other third party where lawful.

How we keep your personal data safe

We protect your personal data from all kinds of threats: loss, alteration, unauthorized disclosure or access. We do this in a variety of waysdepending on where we store and use it.

Occasionally, we might have to transfer your personal data to serviceproviders and business partners located outside the European Economic Area. We do our best to keep your personal data safe in these cases. Please read section 2 in this Privacy Policy on how we may transfer data outside of theEuropean Economic Area and the safeguards we apply.

How long we keep your personal data

We keep your personal data for as long as the personal data is relevantfor use by us for the purposes as indicated in this Privacy Policy.

Please note that personal data that has been published online might bedownloaded and shared by individuals. In such cases we do not control thesource and will be unable to delete the personal data. We might also store yourpersonal data longer than stated above if it is necessary because of legalrequirements that we are subject to.

Your privacy rights

You have many rights regarding your personal data. Read more about thembelow. If you would like to exercise them or learn more about them, feel freeto contact us. You can find contact details at the top and end of this PrivacyPolicy. Please note that some of the rights may not be applicable to you.

Right of access

You have  the right to obtain confirmation as to whether or not we process your  personal data, and, if we do, request access to your personal data as well as  information in relation to our processing. If you have any questions or would  like to learn more about what personal data we process, you are always  welcome to contact us and we will provide you with further information

Right to rectification

If you  believe we store incorrect personal data, such as misspelt or previous name  or address, you can ask us to correct this

Right to erasure / right to be forgotten

You have  the right to request that we permanently erase your personal data from our  records.

Right to restrict the processing activities

You have  the right to restrict our processing activities in certain situations. This  means we will continue to store your personal data, but we will temporarily  stop any other processing. Why would you want to do this? For example, if you  have asked us to fix incorrect personal data. In this situation you may want  us to stop processing until the personal data is correct.

Right to data portability

In  certain situations, you have the right to ask us to send your personal data  in digital form to you or directly to another controller.

Right to object

You have  the right to object to the processing of your personal data, even when we  have a legitimate legal reason to process it. You can do this when we process  your personal data on the basis of our legitimate interest, and you believe  your personal interest outweighs ours. If you do not want us using your  personal data for direct marketing purposes, including profiling, we will  comply in any case.

Right to withdraw consent

In case  the processing of your personal data is based on your consent, you have the  right to withdraw your consent at any time, without affecting the lawfulness  of processing based on consent before this withdrawal. Please note that all  aspects of an initiated marketing campaign cannot be stopped once initiated  upon a withdrawal of consent.

Right to lodge a complaint with a supervisory authority

If you  are not satisfied with the way we treat your personal data, you have the  right to lodge a complaint against us to the relevant supervisory authority.

Links to third-party websites and social media services

Our communication may, from time to time, contain links to and from thewebsites of our partner networks, advertisers and affiliates. We do not acceptresponsibility or liability for these third-party sites.

Some of the content and functionality on our website may be provided bysocial media services that are not affiliated with us. These services will authenticateyour identity and provide you the option to share certain personal data with usand, depending on the service, you may be given the option to post to yoursocial media profile page about your activities on our website to share withothers within your social media presence.

Changes to this Privacy Policy

Any material changes that we make to this Privacy Policy will be posted hereprior to the changes becoming effective.

Who to contact

If you have any questions about this Privacy Policy or our processing ofpersonal data, feel free to contact us at [email protected]

Cookie policy

Lastupdated: 28 January 2022

Datacontroller: WOE AB

Registrationnumber: 556936-2717

Address: c/o NIMOCON AB, POBOX 199, 761 22 Norrtälje, Sweden

Contactemail: [email protected]

Our use of cookies and tracking technologies

This website uses cookies and other similar technologies (as describedbelow) when you browse or use our services.

A cookie is a small file of letters and numbers that we store on yourbrowser or on your device if you agree. Cookies contain information that istransferred to your device.

We use these technologies for the purpose of distinguishing you fromother users of our website and services. This helps us provide you with a goodexperience when you visit our website. We also use these technologies toimprove our website, identify you and protect your safety.

Types of cookies that we use

Type of  Cookie

Purpose  of Cookie

Strictly  Necessary

These  cookies are essential in order to enable you to browse our website and use  its features. The information collected by these cookies relate to the  operation of our website, for example website scripting language and security  tokens to maintain secure areas of our website.

Performance  / Analytics

These  cookies collect anonymous information about how you use our website, for  example which pages you visit most often, whether you receive any error  messages, and how you arrived at our website. Information collected by these  cookies is used only to improve your use of our website and never to identify  you. These cookies are sometimes placed by third-party providers of web  traffic analysis services, such as Google Analytics.

Functionality

These  cookies assist us with ensuring that you receive assistance with any support  requests that you may have during you user journey on our website. These  cookies remember choices you make, for example the country you visit our  website from, your language and any changes you have made to text size or  other parts of web pages that you can customise, in order to improve your  experience of our website and to make your visits more enjoyable. The  information these cookies collect may be anonymised and cannot be used to  track your browsing activity on other websites.

Please note that third parties (including, for example, external serviceslike web traffic analysis services) may also use cookies, over which we have nocontrol. These cookies are likely to be analytical/performance cookies.

We may use cookies to collect anonymised data on our visitors’ behaviouron the website. We may capture what website a visitor to our website has comefrom and what website they go to afterwards. We may also capture demographicdata (e.g. the visitor’s location) and we may use that data to analyse visitorbehaviour across websites.

Almost all internet browsers are automatically set up to accept cookies.If you want to refuse or delete any cookies (or similar technologies), pleaserefer to the help and support area on your internet browser for instructions onhow to block or delete cookies. Limiting, blocking or deleting cookies mayimpact your user experience of our website, including access to certainpersonalised features.

Web beacons

We, or our partners, may use a software technology called web beacons(also known as pixels) to help us understand what content and material isinteresting and effective. Web beacons are similar to cookies and are used tolet us know when content is viewed. Web beacons are embedded on web pages, ande-mail. We, or our third-party partners, may tie the information gathered byweb beacons to the other information we collect about you.